You can reach the MyChildCarePlan.org team by chat or email, or leave a message through our hotline. We help with your account and this website. We can't contact child care programs for you.
Chat: select the chat button at the bottom right of any page, Monday to Friday, 8:30 am to 5 pm Pacific.
Email: [email protected]
Phone: our Child Care Consumer Education Hotline, 1-800-KIDS-793 (1-800-543-7793), in English and Spanish, Monday to Friday, 9 am to 5 pm Pacific. The hotline isn't a direct line to our team. It can answer general child care questions and pass your request on to us.
Who can help with what
A problem with your account or this website: chat or email us for the fastest help.
Applying for help paying for care, or finding care with a person's help: your local R&R. Find yours by ZIP code
Openings or questions about a program: contact the program directly. See how to reach a program