Understanding Your Listing
My Child Care Plan utilizes data from California's network of child care resource and referral (R&R) agencies. These agencies maintain detailed provider information from state licensing records and enhance it with additional details such as hours of operation, ages served, rates, services offered (like transportation and food), and current vacancy information. They also maintain information about license-exempt programs like school-age centers and exempt preschool programs.
Before You Start
You should be a licensed child care provider in California
Have your provider license number ready if available
Know which county you operate in
Ways to Opt Out
Option 1: Contact Your Local Resource & Referral Agency
Find your local agency using our directory
Contact them directly to request removal from the site
Provide your provider information when requested
Option 2: Update Your Provider Profile
If you've already claimed your profile:
Log in to your account
Click Advanced provider update
Select Vacancy, Referral and Licensing Information
Scroll to "Referral Status"
Choose either:
No Web Referrals - removes you from website listings
No Referrals - removes you from all referrals
Click Save and Submit
Note: Changes may take up to 1-2 business days to be reflected on the site.
Option 3: Contact Us Directly
Chat with us on the website
Email us at [email protected]
Common Issues
Problem: Profile still showing after opting out
Solution: Please allow 1-2 business days for changes to take effect. If your profile is still visible after 2 business days, contact your local R&R agency or reach out to our support team.
Problem: Cannot log in to provider profile
Solution: If you haven't claimed your profile yet, please see our article on How to Claim Your Provider Profile. If you have claimed your profile but cannot log in, use the password reset option or contact our support team.
Need Help?
If you have any questions about managing your listing, our support team is here to help. Contact us through chat or email, and we'll assist you with the opt-out process.