All Collections
For Established Providers
Tools and resources to manage and grow your existing program
22 articles
My Child Care Plan Provider GuideFind everything you need to manage and optimize your provider profile.
Getting Started
If you are new to MyChildCarePlan.org, you can follow the instructions to make the most out of it.
How to Claim Your Provider ProfileLearn how to claim and manage your provider profile on My Child Care Plan using either desktop or mobile devices.
How to Customize Your Provider Profile PhotosLearn how to replace default stock photos with your own images to create an engaging childcare profile
Tips on Writing an "About" MessageThis guide offers essential tips for child care providers on writing an effective "About" message for their provider profile.
How to Update Your Provider ProfileOnce you have claimed your Provider profile, you can update your own profile at anytime.
How to Update Your Business Name on MyChildCarePlan.orgLearn how to properly update your business or facility name in the MyChildCarePlan.org.
Why Can't I Update My Provider Profile Directly?If you're unable to update your child care provider profile on MyChildCarePlan.org, here's what you need to know and what steps to take.
Boost Your Visibility on MyChildCarePlan.org: A Provider's GuideLearn how to make your child care program more visible to families searching on MyChildCarePlan.org.
Troubleshooting
Resolving common account errors
Why Can't I Find My Profile on My Child Care Plan?Having trouble finding your child care program profile? Learn why your profile might not be visible on My Child Care Plan.
Why do I see an error in my Provider Account?Are you having trouble accessing your provider account?
How to Reset Your My Child Care Plan PasswordIf you've forgotten your My Child Care Plan login password, check out this step-by-step guide.
How to Opt Out from My Child Care Plan ListingsLearn how to remove your child care provider information from being displayed on My Child Care Plan.
Where do you get your data?
What is a license number and what is the CCL transparency website?
How do I list my child care program on your website?Learn how licensed child care programs appear on our website and what to do if your program isn't showing up.
Do's and Dont's of Uploading PhotosUploading photos in your provider profile
When will my updates appear?As a provider, after submitting your updates, you may be wondering how soon your information is reflected on the page.