Before You Upload
Make sure you have:
Photos that you own the rights to use
Written consent for any people appearing in photos
High-quality images that showcase your program
Photo Upload Structure
Your provider profile allows you to upload two types of photos:
Photo #1: Environment
Displayed in search results and at the top of your profile
Should showcase your child care space
Focus on playrooms, classrooms, outdoor areas
Photo #2: Staff
Displayed in your "About Me" section
Can include staff members with proper consent
Should look professional and welcoming
Photo Requirements
Ownership & Rights
You must own all photos you upload
Only upload photographs that you personally took or have legal rights to use
Do not use copyrighted or trademarked images
Ensure photos are not subject to any third-party restrictions
Consent Required for People in Photos
Obtain written consent from anyone appearing in your photos before uploading
For children under 18, you must have guardian consent
Download our sample consent forms:
Keep all consent forms on file for your records
When in doubt, choose photos without people or blur faces
Content Guidelines
Photos We Accept - DO Upload:
✅ Clear and bright photos with good lighting
✅ Child care spaces - playrooms, classrooms, outdoor areas
✅ Activities and artwork created with children in your program
✅ Colorful and inviting environments that showcase your program
✅ Staff photos with friendly, professional appearance and smiling faces
✅ Clean, organized spaces that represent your program well
Photos We Cannot Accept - DON'T Upload:
❌ Poor quality images: Dark, blurry, overly bright, or distorted photos
❌ Inappropriate content: Close-ups, selfies with filters/text/emojis
❌ Unprofessional elements: Hats, sunglasses, logos, text, or graphics
❌ Messy or dirty areas that don't represent your program well
❌ Sensitive information: IDs, passports, home addresses, license plates
❌ Content that infringes on copyright or other rights
❌ Inappropriate material: Racist, sexist, offensive, pornographic, violent, abusive, or profane content
Photography Best Practices
Technical Quality
Use natural lighting whenever possible for bright, clear photos
Avoid dark or shadowy areas that make spaces look uninviting
Check for proper brightness - not too dark or overly bright
Ensure photos are in focus and not blurry
Take photos from good angles that showcase the full space
What to Photograph
Environment Photos:
Playrooms and activity areas where children learn and explore
Outdoor spaces, playground equipment, and outdoor learning areas
Classroom environments that look organized and welcoming
Common areas where families gather
Reading corners, arts & crafts areas, and other special spaces
Staff Photos:
Professional, friendly appearance with smiling faces
Good posture and welcoming body language
Clear, well-lit photos without filters or distractions
Focus on looking approachable and trustworthy
Privacy & Safety
Choose angles that don't show children's faces clearly
Remove any personal information from view before photographing
Avoid showing specific addresses or identifying details
Focus on the environment and activities rather than individual people
Upload Process
Sign in to your provider account
Navigate to "My Profile"
Click "Upload Photos"
Select "Add Photo" and choose your images
Review each photo against these guidelines
Submit for approval
Review Process
All photos are reviewed before appearing on your profile
MyChildCarePlan.org reserves the right to reject photos that don't meet guidelines
Approved photos will display on your provider profile
You'll be notified if any photos are rejected
Common Issues
Problem: Photo was rejected Solution: Review the guidelines above and ensure your photo meets all requirements. Common rejection reasons include:
Visible personal information
People without consent
Poor image quality
Inappropriate content
Problem: Can't upload photos Solution:
First, make sure you've claimed your provider profile
If you see the message "The provider portal is not available in your area," you can still submit photos by contacting our support team
Message us via chat or email [email protected] with your two photos (Environment and Staff)
Include your provider name and license number when submitting photos
If you have portal access but still have trouble uploading, contact our support team for technical assistance
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Need Help?
If you have questions about photo guidelines or need assistance with uploads:
Use our chat support feature
Email us at [email protected]
Contact your local Resource & Referral agency
Remember: Quality photos help families better understand your program and can increase interest in your services. Take time to showcase your care environment in the best possible light while following these guidelines.