If you haven't claimed and verified your Provider account, you will not be able to update on your own. Here is how you can claim your own profile.
Simplified Profile Update (New!)
Use the Update your profile option to modify the key information that families see most often on MyChildCarePlan.org.
What You Can Update
Vacancies and availability
Contact information (phone, email, website)
Program description ("About My Program")
Important: Use only plain text without any formatting
Do not include HTML tags, special characters, or formatted text
For detailed guidance on writing an "About Me", see our article on Tips on Writing an "About" Message
Photos of your environment and staff
For detailed guidance on selecting and uploading photos, see our article on How to Customize Your Provider Profile Photos
Languages spoken in your program
Schedule of care (full-time, part-time, etc.)
Program highlights and philosophy
Hours and days of operation
Meals provided
Subsidies accepted
Special needs care experience
Quality improvement participation
Accreditation information
Steps to Update Your Profile
Log into MyChildCarePlan.org/account/
Click on "My Profile"
Select "Update your profile"
Make your desired changes
Click "Submit Changes" at the bottom of the form
Processing Time
Your updates will be reviewed by your local Resource & Referral (R&R) agency
Please allow 2 business days for approval
You can check the status of your updates:
"Last Update Submitted" means your changes are pending review
"Last Update Approved" means your changes are live
Uploading Photos
For complete instructions on making the most of your profile photos, including tips on what to photograph and how to present your space effectively, please see our detailed guide: How to Customize Your Provider Profile Photos
Advanced Profile Update
For more detailed modifications, use the Advanced provider update option. This gives you access to additional fields such as:
Rates and fees
Qualifications
Experience and education details
Education and training history
Transportation details
Proximity to public transportation
Bus routes
Schools served
Detailed payment policies
And more specialized information
To access Advanced Update:
Go to "My Profile"
Scroll down and Select "Advanced provider update"
Choose the specific form you want to update
Non-Editable Information
Some fields in your profile will appear greyed out and cannot be updated directly through MyChildCarePlan.org. This includes:
Child care license number
Licensed capacity
License effective date
Facility type
Age groups served (as specified by license)
Licensed provider name
Facility address
Why These Fields Are Protected
These fields are maintained by your local Resource & Referral (R&R) agency because they:
Contain officially verified licensing information
Require documentation to modify
Must match state licensing records
Are critical for maintaining accuracy in the child care search system
Help ensure family safety and program compliance
To update any of these protected fields, please contact your local R&R directly. They will:
Verify the requested changes against official documentation
Update the information in the system
Ensure all records remain accurate and current
Important Notes
Keep your vacancy information current (update at least every 60 days)
Photos should follow the platform's guidelines for safety and privacy
Make sure to save your changes before leaving each form
Your R&R may request documentation for certain updates
Need Help?
Contact your local Resource & Referral (R&R) agency for assistance
For technical support, use the help chat feature
Visit our FAQ section for additional guidance
Your profile's accuracy helps families find the right care for their children. Regular updates ensure families see your most current information when searching for child care.