What You Might See
When attempting to claim your profile, you may encounter this message: "The provider portal is not available in your area. To update your information, contact Your Local Child Care Resource & Referral Agency at (XXX) XXX-XXXX."
Why This Happens
MyChildCarePlan.org gets its information from two sources:
Local licensing data
Child care resource and referral databases
Some counties don't currently use the MyChildCarePlan database. If you're in one of these counties, you won't be able to directly update your profile through the website.
How to Update Your Information
If you see incorrect information on your profile, you have three ways to request updates:
They can update your information in their database
This is often the fastest option
Once updated in their database, changes should appear on MyChildCarePlan.org within 24 hours
Send an email to [email protected]
Include your current provider information
Note any specific corrections needed
Submit the Provider Profile update form
This form allows you to provide all your current information at once
Stay Updated
We're working to expand access to the provider portal to more counties. To receive notifications when this service becomes available in your area, sign up for updates.