Before You Start
You must have a claimed provider profile on MyChildCarePlan.org
Have your current vacancy information ready
Know the age ranges you currently serve
Estimated time: 5-10 minutes
Why Keep Vacancies Current
Keeping your vacancy information up-to-date helps:
Families see your current availability when viewing your profile
Connect you with families looking for immediate placement
Provide accurate information to families considering your program
Steps to Update Your Openings
1. Access Your Profile
Log in to your MyChildCarePlan.org account
The system will automatically bring you to your profile page
If not, click "My Profile" from your account dashboard
2. Start the Update Process
Click "Update your profile"
This will open the profile update form
3. Navigate to Vacancy Information
Look for the "Age Serve and Openings" section
Use the toggle buttons to expand or minimize sections:
Click the minus (-) button to minimize sections you don't need
Click the plus (+) button to expand the sections you want to update
4. Update Age Ranges You Serve
Review the current age ranges listed
Check the boxes for ages you currently serve
Update the youngest age you serve (in months or years)
Update the oldest age you serve
Example: "3 months old to 5 years old"
5. Enter Your Current Openings
In the vacancy/openings field, enter your available spots
Be specific about:
Number of openings
Age groups with availability
6. Verify Your Referral Status
Confirm your status shows "Accept Referrals"
This ensures your program appears on the public website
If this doesn't show "Accept Referrals," contact your local R&R
7. Submit Your Changes
Scroll down to the bottom of the form
Click "Submit Changes"
A confirmation pop-up will appear
Click "Yes" to confirm your submission
What Happens Next
Immediate Confirmation
You'll see "Your data has been saved" message
Your update status will show "Update pending"
The submission date will be displayed
Review Process
Your changes are sent to your local Resource & Referral (R&R) agency
Allow 1-2 business days for review and approval
Once approved, changes appear live on your profile
Checking Your Update Status
After submitting, you can check your status:
"Last Update Submitted" = Changes are pending review
"Last Update Approved" = Changes are live on your profile
Common Issues
Problem: Can't find the vacancy section Solution: Use the toggle buttons (+ and -) to expand different sections of the update form
Problem: Changes aren't showing after 2 business days Solution: Contact your local R&R agency or reach out to our support team
Problem: Don't see "Accept Referrals" status Solution: Contact your local R&R to verify your referral status in their database
Best Practices
Update your vacancy information at least every 60 days
Remove vacancy information when you're full to avoid unnecessary inquiries
Be specific about age groups and timing of openings
Keep contact information current so families can reach you
Need Help?
If you encounter any issues updating your vacancy information:
Contact Your Local R&R Agency
Find your local R&R contact information in your provider portal
They can assist with technical issues and verify your referral status
Contact Our Support Team
Use the chat feature on MyChildCarePlan.org
Email: [email protected]
Have your provider license number ready when contacting support
Related Articles
Regular vacancy updates help connect you with families actively searching for child care in your area.