If you are using a desktop device, you can follow this guide.
All licensed child care providers can be listed on My Child Care Plan and be found by families searching for child care. Providers can always contact their local child care resource and referral (R&R) agency to confirm and update their referral information. Here is a directory of local R&R's in California. Providers who are in the pilot areas, can claim their provider pages and update their information inside the provider portal.
Steps to claim provider profile on mobile devices
Step 1: Click on ≡, “Sign Up” and "Provider" to create a provider account on My Child Care Plan
Step 2: Enter your business name OR your business license number, and click “Search” to find your program.
Step 3: Click "View Details" to select your business.
(If you do not see your business, please feel free to contact us to request support and assistance.)
Step 4: Scroll down to “Claim your profile” at the bottom of the page.
Step 5: Set your username and password.
Last step: Verify your account by sending a code to your phone, email or cell phone. Enter the code and hit “Submit.”
Congratulations! You’ve claimed your profile.
Now, you can click on My Profile to check out and update your information in the referral database. Learn more about how to update, check out this help article.