How do I update my provider profile?

Once you have claimed your Provider profile, you can update your own profile at anytime.

Updated over a week ago

If you haven't claimed and verified your Provider account, you will not be able to update on your own. Here is how you can claim your own profile.

Updating your Provider Profile on

You can update your provider profile on by calling your resource and referral (R&R) agency to update any of your information. Providers who have claimed their provider profile can update their information by following the directions below.

  1. Click on the tab titled "My Profile".

  2. Scroll down to see the list of forms. Click on the title to update your information for that specific form.

  3. Once you've updated your information, scroll down to the bottom of the page and click on "Save and Submit".

Expected time for the update

Note, your updates will go to your local R&R to review and approve. You will see "Last Update Submitted" if your updates are still pending, and "Last Update Approved" once the R&R has published your updates. Please allow 2 business days for your R&R to approve the updates.

Forms Available to Update on

These are the forms you can update on your provider account:

Forms to Update Provider Profile Fields

You can update the fields found on your provider profile in these forms.

Vacancy, Referral and Licensing Information Form

  • Openings

Vacancy, Referral and Licensing Information Form

Contact Information Form

  • Address or Cross Streets

  • Business Name

  • Phone number, email and/or website

Program Form

  • Language (spoken in your program)

  • Tags (Programs Philosophy)

Program Form

Photos Form

  • Environment and Staff Photos

Schedules of Care Form

  • Schedule of Care (Full time, part time, etc.)

Hours and Days of Operation Form

  • Business Hours

Transportation and Meals Form

  • Transportation (Bus, walking, car)

  • Meals

Payment Info and Subsidies Form

  • Subsidies Accepted

Qualifications Form

  • Special Needs Experience

  • Accreditation

  • Quality Improvement Efforts

  • QCC Score (Quality Counts California)

You will notice at the bottom of many forms that some fields are greyed out and cannot be updated through, such as the information your child care license, license capacity, etc. To update these fields, contact your local Resource and Referral (R&R) directly.

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