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I cannot claim and update my profile, why?
I cannot claim and update my profile, why?

I am a child care provider. I can find my profile, but I cannot claim it. What should I do if I see discrepant information?

Updated over a week ago

You followed the claiming profile instructions, but you see the screen above.

Full text below:

"The profile for Your Child Care Program cannot be claimed at this time because Your Local Child Care Resource & Referral Agency does not use My Child Care Plan for its R&R services. This feature will be coming soon.

Please note that this portal is currently available for child care programs in the following counties:

Alameda, Alpine, Amador, Calaveras, Contra Costa, Del Norte, El Dorado, Fresno, Glenn, Humboldt, Kern, Kings, Lake, Marin, Mariposa, Mendocino, Merced, Napa, Nevada, Sacramento, San Benito, San Diego, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Barbara, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, Stanislaus, Tehama, Trinity, Tulare, Tuolumne, Ventura, and some parts of Los Angeles and Sonoma."

What does that mean?

MyChildCarePlan.org uses licensing data and provider records from local child care resource and referral database to populate the site. At this time, providers in some counties* that do not currently use the MyChildCarePlan database will need to make all updates through their R&R, and will not be able to claim or directly update their page. We are working on expanding access to this provider portal. Sign up for future updates.

What should you do if you see discrepant information on your child care page?

As of today, if you see the message above, you can do the following to update your information listed on the site.

  1. Contact your local child care resource & referral agency; OR

*List of local child care resource & referral not currently using MyChildCarePlan database.

County

Agency

Public Referral Email

Website

Phone Number

Butte

(530) 895-3572

Colusa

(530) 458-0350

Imperial

(760) 312-6603

Inyo

(760) 873-5123

Lassen

(530) 260-2530

San Bernardino

(909) 397-4740

Los Angeles

(888) 922-4453

Los Angeles

(866) 674-5437

Los Angeles

(562) 256-7490

Los Angeles

(323) 890-1555

Los Angeles

(626) 856-5900

Madera

(559) 675-5741

Modoc

(530) 233-5437

Mono

(760) 934-3343

Monterey

(831) 757-0775

Orange

(714) 543-2273

Placer

(530) 745-1380

Plumas

(530) 283-4453

Riverside

(800) 442-4927

San Bernardino

(866) 674-5437

San Francisco

(415) 343-3300

Santa Clara

(669) 212-5437

Sonoma

(707) 869-3613

Sutter

(526) 256-7490

Yolo

(530) 645-6265

Yuba

(530) 645-6298

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