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Why Search Results Appear in Random Order

Learn how MyChildCarePlan.org displays search results fairly for all child care providers

Updated today

How Search Results Work

When you search for child care on MyChildCarePlan.org, the results you see are displayed in random order. This means that each time you search, providers may appear in a different sequence in your results list.

Why We Use Random Ordering

Fairness for All Providers

Random ordering ensures that every qualified child care provider has an equal opportunity to be seen by families. Without random ordering, the same providers would always appear at the top of search results, which wouldn't be fair to other quality programs that meet your search criteria.

Prevents Unintentional Bias

Random ordering eliminates advantages based on:

  • Alphabetical bias: Providers whose names start with "A" won't always appear first

  • Geographic bias: Programs located at the center of a city or ZIP code won't consistently rank higher than those on the edges

  • System bias: Providers who registered earlier won't automatically appear before newer programs

What This Means for Families

All Results Meet Your Criteria

Every provider shown in your search results meets the specific criteria you selected, such as:

  • Location and distance preferences

  • Age groups you need

  • Hours and schedule requirements

  • Special services you're looking for

Quality Isn't Affected

The random order doesn't indicate anything about program quality. A provider appearing lower in the list is just as qualified and may be just as good a fit for your family as one appearing at the top.

How to Make the Most of Your Search

  • Review multiple results: Don't just look at the first few providers

  • Use the map view: This can help you see all options in your area

  • Check available profile information: Review each provider's hours, services, and program details

  • Contact providers directly: Reach out to learn more details and ask specific questions about their program

What This Means for Providers

Equal Visibility

Your program has the same chance as any other qualifying provider to appear prominently in search results. Families will see your listing regardless of your business name or location within your service area.

Focus on Your Profile

Since search position is random, the best way to attract families is by:

  • Keeping your profile information current and complete

  • Uploading engaging photos of your program

  • Writing a compelling "About" message

  • Maintaining up-to-date vacancy information

Understanding Your Search Results

Results Still Follow Your Filters

While the order is random, search results are still filtered by your selections:

  • Distance from your preferred location

  • Program types that meet your needs

  • Availability and vacancy status

  • Special needs or services

Refresh for Different Order

If you want to see results in a different order, simply refresh your search or navigate back to the results page. The same qualified providers will appear, just in a new random sequence.

Questions About Search Results

Why don't you sort by ratings or reviews? Currently, our search focuses on helping you find providers that meet your specific criteria. We display all qualifying options equally so you can evaluate each program based on what matters most to your family.

Can I sort results myself? You can use our map and list views to explore results in different ways. We're continuously working to improve the search experience based on family feedback.

Need Help with Your Search?

If you're having trouble finding child care options or need assistance with your search:

  • Try expanding your search radius

  • Adjust your criteria to see more options

  • Contact us through chat for search tips

  • Reach out to your local Resource & Referral agency for personalized assistance

For Providers: Questions About Your Listing

If you have concerns about how your program appears in search results:

Remember, random ordering ensures that every family has the opportunity to discover quality child care programs, and every provider has a fair chance to connect with families looking for care.

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