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How to Reset Your My Child Care Plan Password
How to Reset Your My Child Care Plan Password

If you've forgotten your My Child Care Plan login password, check out this step-by-step guide.

Updated over a week ago

If you've forgotten your My Child Care Plan login password, don't worry. We'll guide you through the simple process of resetting it.

Step-by-Step Animation

Step 1: Go to the Login Page

Navigate to the My Child Care Plan login page by clicking on "Sign Up" or visiting https://mychildcareplan.org/account/. You'll find fields to enter your email address and password.

Step 2: Click "Forgot Password?"

Below the "Log In" button, click the "Forgot Password?" link. This will take you to the password reset page.

Step 3: Enter Your Email Address

On the password reset page, enter the email address associated with your account. Double-check for typos.

Step 4: Click "Send Recovery Link"

After entering your email address, click the "Send Recovery Link" button. This will trigger My Child Care Plan to send you a password reset email.

Step 5: Check Your Email Inbox

Open your email inbox and look for an email from My Child Care Plan ([email protected]) with the subject line "Let's get you a new password". It might take a few minutes for the email to arrive. If you don't see it in your inbox, check your spam or junk folders.

Step 6: Click the Password Reset Link

Open the email and click the password reset link provided. This will take you to a secure My Child Care Plan page where you can create a new password.

Step 7: Create a New Password

Enter your new password in the designated field. Enure it's at least 8 characters long, includes a mix of uppercase and lowercase letters, numbers, and special characters.

Step 8: Confirm Your New Password

Write down your new password in a safe place.

Step 9: Click "Continue" to Reset Password

After entering and confirming your new password, click the "Continue" button to complete the process.

Step 10: Log in with Your New Password

Return to the My Child Care Plan login page (https://www.mychildcareplan.org/account) and enter your email address and newly created password. You should now be able to access your account without any issues.

That's it! You've successfully reset your My Child Care Plan password. If you encounter any problems during this process or need further assistance, please don't hesitate to reach out to our support team. We're here to help!

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