How Our Listing Process Works
Our website automatically displays licensed child care programs that:
Have a current license through the Department of Social Services
Are listed in your local Resource & Referral (R&R) agency's database
Important: All providers appear on the website regardless of their referral status. The referral filter helps families understand whether you're currently accepting new referrals through your local R&R agency.
Get Your Program Listed
1. Check If Your Program Is Already Listed
Search for your program:
Use your license number (recommended) OR
Search by your program name
If you find your program:
Click the "i" (information) button next to the Claimed/Unclaimed status
Follow the verification steps to claim your profile
Update your information as needed
Can't Find Your Program?
If your licensed program isn't showing up, this could be because:
Recently Licensed?
There may be a delay in information transfer from licensing to your local R&R
Your R&R needs to add your program to their referral database
Submit your information via our Provider Profile form, and we'll forward it to your local R&R
Already Licensed?
Your information may be missing or need updating in the R&R database
Contact your local R&R to verify your listing status
2. Contact Your Local R&R Agency
Your local Resource & Referral agency can help you:
Verify your listing status
Update your program information
Set your referral preferences (accepting or not accepting referrals)
3. Reach Out to Our Support Team
Our support team can connect you with your local R&R:
Phone: 1-800-KIDS-793
Languages: Available in English and Spanish
Hours: Monday-Friday, 8am-5pm PT
Understanding Referral Status
When families search our website, they can filter results based on referral status:
Accepting Referrals: Your program is interested in being connected with families seeking child care through your local R&R agency. Families can contact you directly.
Not Accepting Referrals: Your program is not currently accepting child care referrals through your local R&R agency. You may still be enrolling children directly from families who contact you.
Note: Regardless of your referral status, your program will still appear on our website for families to find and contact directly.
Important Information
Providers cannot add their program information directly to the website
All program updates must go through your local R&R agency
Next Steps
After your program is listed:
Claim your provider profile to manage your information
Update your profile details to attract families
Add photos and descriptions to showcase your program
Need Help?
Contact our support team through chat or phone if you need assistance with any part of the listing process.