My Child Care Plan

Having trouble finding your child care program profile? Learn why your profile might not be visible on My Child Care Plan.

Why Can't I Find My Profile on My Child Care Plan?

License-exempt centers may not appear in searches if they're not in the R&R referral database. Learn how to get your program listed.

Why Can't I Find My License-Exempt Program?

Having trouble accessing your provider dashboard? Learn how to identify and fix common account setup issues, including error messages, wrong account types, and incomplete verification.

Why Can't I Access My Provider Dashboard?

Learn about your options for managing or removing your program's listing on My Child Care Plan.

Can I Remove My Listing from My Child Care Plan?

Learn how licensed child care programs appear on our website and what to do if your program isn't showing up.

How to List My Child Care Program on Your Website

If you've forgotten your My Child Care Plan login password, check out this step-by-step guide.

How to Reset Your My Child Care Plan Password

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